Returns & Exchange Policy

At Fire-Boltt, we strive to ensure you are fully satisfied with your high-performance gear. If you receive a defective or incorrect electronic device, you can initiate a return or replacement request within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order ID and email address to start the process.

• 2.
  Quality Assessment

  Upload clear photos or videos of the product's defect or damage for our technical team to review.

• 3.
  Secure Packaging

  Once approved, pack the device in its original box including all accessories, manuals, and warranty cards.

• 4.
  Pickup & Refund

  Our courier partner will collect the package, and your refund or replacement will be processed within 5-7 business days.